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Damp Odour Removal Service
We provide comprehensive damp odour removal services to commercial and domestic clients around the UK.
Professional damp odour removal available 24/7.
Our experienced technicians will be able to not only eliminate the odour but detect the root cause of the problem too. Generally, the smell of damp is associated with mould or mildew, both of which are fungi known to grow in the presence of dense environments. We also offer professional mould remediation services.
Call our team on 0208 066 0360 for a free survey and quote, or to discover more about our damp odour removal services. The team will also be happy to price match your service, so be sure to ask them about it!
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By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.
Our damp odour removal treatment process
Step 1 Contact
You can book a free, no-obligation survey appointment by either visiting our website or contacting us directly by phone or email.
A member of our team will call you to discuss your requests and deliver an estimated cost for the damp odour removal.
If necessary, our technicians will visit the site to review the current situation.
Step 2 Quote
Adhering to all health and safety protocols, our technicians will assess the state of your property. They will then conduct a risk assessment to avoid unforeseen issues evolving during the cleaning process.
Our team will make tailored suggestions concerning the best service for your situation and address any concerns or queries. You will receive a comprehensive, free quote for damp odour removal.
Step 3 Cleaning
Our qualified technicians will arrive promptly, fully uniformed with ID badges, ready to begin the work.
The service will be completed in accordance with the survey, adhering to all health and safety rules. We aim to maintain a safe working environment for all parties at all times.
Our team will review and document the completed work, making sure you're pleased with the job. We promise to leave your property safe and clean.
Step 4 After care
Here at ICE Cleaning, we go the extra mile to ensure all clients are satisfied.
Our dedicated customer service team strive to converse with every client following the damp odour removal to make sure all expectations have been met.
You'll also be given the opportunity to write a genuine Google review.
Emergency Hotline
0208 066 0360
Helpline open 24 hours a day, 7 days a week
When calling please have
the following ready:
- Your Name
- Company Name (if applicable)
- Site Postcode
- The problem you're having
- Email Address
Get a Quote
FAQs
The basics
Why is damp odour removal important?
Damp odour and musty smells are key warning signs of mould growing on your property. With a team of experts, they will be able to find the source of the damp odour regardless of whether it is a matter of mould or water damage.
Mould and water damage can pose a variety of health risks, and lead to long-term illnesses if left alone.
What qualifications do your damp odour removal team have?
All of our technicians are qualified to handle all tools needed for odour removal and hold professional accreditations such as Dewpoint Professional, Safe Contractor and IOSH.
Can you access hard-to-reach areas?
Our tools help us reach any hard-to-reach areas on your property, and we are qualified to use any equipment that will help us if working at a height.
What equipment do you use to remove damp odour smells?
Our industry-leading, eco-friendly equipment allows us to complete our tasks to the highest of standards. We use tools such as the HEPA Air Scrubber which can remove the damp smell as well as capture mould spores in the air.
Technologies used
Are your products harmful to people?
Our solutions are non-toxic and non-harmful to human health.
Booking the clean
How do I book the clean?
You can organise the clean via this website here, or you can call us on
0208 066 0360 or email enquiries@icecleaning.co.uk
When are you available?
We’re available 24 hours a day, 7 days a week and can reach you in a matter of hours in an emergency.
On the day
Will your technicians wear full PPE?
Yes, where necessary full personal protective equipment (PPE) will be worn by our team.
Customer care
How can I get in touch after the service?
Give our friendly support team a call on 0208 066 0360 to discuss any concerns following the service.
What if I'm not happy with the service?
Our technicians will not leave the site until you are 100% satisfied with the level of service provided.
Why choose us?
- COVID-19 secure
- Nationwide coverage, available 24/7
- Able to arrive within 60 minutes of your call
- Free survey provided prior to quotation
- Emergency response team
- Offer a bespoke service designed to suit all your needs
- All technicians hold professional health and safety qualifications, including BICSc, IOSH, Dewpoint Professional & Safe Contractor
We’re fully accredited
We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.
Professional Accreditations
We ensure that all of our technicians hold the following professional accreditations:
Our Damp Odour Removal Process
Before starting the actual process of removing the damp odour, we will conduct a thorough risk assessment to identify any potential hazards and establish the extent of the damp. Safety is our top priority, so it’s important that all precautions are set in place prior to stepping on site. Regardless of the type of service being provided and complexity of the tasks involved, we guarantee that the necessary health and safety regulations will be met every single time.
Once all risks have been dealt with, our technicians will decide on the correct equipment for the job. The first part of the process consists of identifying the source of the smell. This will be achieved through use of advanced technology. After the cause has been determined, the team will begin the necessary remedial work. To speed up the drying time, professional drying equipment will be installed in the property – as selected by our technicians specifically for the situation.
As soon as all traces of moisture have been removed, we will neutralise the foul odour to eradicate the smell before sanitising the areas to make the property safe to re-enter. For your own protection, you’ll be asked to evacuate the area whilst the work is being carried out. Upon completion, you will be given a certificate which includes a 28-day guarantee and confirmation of the services provided.
Why Hire A Professional Cleaning Company?
Attempting to deal with the damp odour without professional assistance can be potentially dangerous and may even make the situation considerably worse. The process of detecting and removing the smell can prove difficult without professional equipment or expertise.
A team of experienced technicians will be able to quickly find the source of the damp odour and effectively eliminate all traces of moisture, such as mould or mildew. Professionals, such as ICE, will also ensure the property is completely safe before allowing residents to re-enter.
Our specialists have over 10 years of experience in the industry, meaning they’re able to effectively assess and treat any given situation. We’ve established ourselves at the top of the UK’s cleaning sector, with a base of loyal customers who love the work we do.
Must Or Mould?
Whilst these terms can be used interchangeably, there are slight differences between must and mould which can help you to identify how to fix the matter.
A musty smell tends to indicate the onset of a mould problem in your property. It is a stale odour, often associated with items that were once wet but have since started decaying. There are several things you can do to avoid a musty smell from developing, such as regularly refreshing your carpets and allowing for proper circulation in your home.
The smell of mould, on the other hand, is pungent and sickly. Some would even describe it as ‘alive’ in the worst way imaginable. If mould is present, it requires professional assistance from a well-established cleaning company, such as ICE.
State Of The Art Equipment
When it comes to equipment, we use nothing but the best. Quality is important to us, which is why we’ve invested in the latest industry-leading technology to ensure all tasks are completed to the highest of standards.
With the help of equipment such as the HEPA Air Scrubber, a portable filtration system that works by seizing contaminated airborne particles to improve the quality of the air, our technicians guarantee excellent service delivery every single time. We can provide a detailed list of items used upon request.
Emergency Damp Odour Removal
If you notice a foul smell in your building, it’s best to deal with it straight away. Ignoring the problem can result in the damage getting considerably worse. The sooner you make the call, the higher the possibility of us being able to return the property to how it was before.
