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Professional Fire Damage Cleaning
The safety of our staff and clients is our priority.
Soot and ash can be detrimental to your health.
We offer comprehensive fire damage cleaning services to both residential and commercial properties. Our technicians utilise advanced cleaning solutions and equipment to restore your property to a safe and hygienic state.
What's more, we never leave the site of the clean unless you're happy with the standard of work that has been carried out. Customer service is at the forefront of everything we do here at ICE Cleaning.
Get in touch with a member of our dedicated service team to learn more about our offering. Call us on 0208 066 0360 or contact us via email at enquiries@icecleaning.co.uk.
Speak with me today,
I’m here to help
By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.
A quick overview of our process
Step 1 Contact
You can book a free, no-obligation survey appointment by either visiting our website or contacting us directly by phone or email.
A member of our team will call you to discuss your requests and deliver an estimated cost for the fire damage cleaning service.
If necessary, our technicians will visit the site to review the current situation.
Step 2 Quote
Adhering to all COVID protocols, our technicians will assess the state of your property. They will then conduct a risk assessment to avoid unforeseen issues evolving during the cleaning process.
Our team will make tailored suggestions concerning the best service for your situation and address any concerns or queries.
You will receive a comprehensive, free quote for the fire damage cleaning.
Step 3 Cleaning
Our qualified technicians will arrive promptly, fully uniformed with ID badges, ready to begin the work.
The service will be completed in accordance with the survey, adhering to all health and safety rules. We aim to maintain a safe working environment for all parties at all times.
Our team will review and document the completed work, making sure you're pleased with the job. We promise to leave your property safe and clean.
Step 4 After care
Here at ICE Cleaning, we go the extra mile to ensure all clients are satisfied.
Our dedicated customer service team strive to converse with every client following the fire damage cleaning to make sure all expectations have been met.
You'll also be given the opportunity to write a genuine Google review.
Emergency Hotline
0208 066 0360
Helpline open 24 hours a day, 7 days a week
When calling please have
the following ready:
- Your Name
- Company Name (if applicable)
- Site Postcode
- The problem you're having
- Email Address
Get a Quote
Why choose us?
- Cater to a wide variety of cleaning situations
- Nationwide coverage, available 24/7
- Cater to commercial and domestic clients
- Free survey provided prior to quotation
- Emergency response team
- Offer a bespoke service designed to suit all your needs
- All technicians hold professional health and safety qualifications, including BICSc, IOSH, Dewpoint Professional & Safe Contractor
We’re fully accredited
We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.
Our friendly service team is on standby to assist you.
Operating around the clock, 365 days a year, our customer support team is ready to answer any questions or queries that you may have. We’ll work closely with you to assess your situation and create your cleaning plan, tailored to your individual needs.
Our fully equipped team will enter the property to begin work at the appointed time. We utilise advanced technologies during the clean, and wear personal protective equipment (PPE) wherever required. With years of experience conducting fire damage cleans, you’re in safe hands.
Once the work is complete, we will conduct a final review of the property to ensure all needs have been met and the property is safe to enter.
We prioritise customer satisfaction
Here at ICE Cleaning, we go the extra mile to ensure our customers are satisfied with the results. Following the conclusion of the clean, a member of our friendly service team will shortly get in touch with you to ask if you have any questions and make sure you are satisfied with the work.
Benefits:
Personalised service
Every service we conduct is tailored to the individual needs of our clients. Whether you own a large commercial building or cosy residential home, we’re here to help.
Rapid response
We are your local fire damage cleaning company offering a response time of just 60 minutes in cases of emergency.
24/7 service
Our technicians operate around the clock and can even operate through the night to return your property to a clean and safe state.
Our health and safety policy
We take the health and safety of our staff and clients extremely safely. Promoting safety across all levels of our business, our procedures include but are not limited to:
- Regular health & safety inspections
- Site health & safety action plans
- Provision of PPE
- Accident prevention
- Working at height training
To learn more about the health and safety procedures we follow, click here.
Wherever you are located in the county of Kent, our fire damage cleaning specialists have you covered. We operate across the following locations:
- Sevenoaks
- Dartford
- Gravesham
- Tonbridge and Malling
- Medway
- Maidstone
- Tunbridge Wells
- Swale
- Ashford
- City of Canterbury
- Folkestone and Hythe
- Thanet
- Dover
Contact us today
Book your fire damage cleaning service on 0208 066 0360 or via email at enquiries@icecleaning.co.uk. We can’t wait to help you.
