Our flood damage cleaning experts are available for clients across the nation, including Ashford.

Our expert cleaners can clean up various floods and water damage, including water that you believe may be contaminated with bacteria from sewage. You can contact our friendly support team, who will walk you through the correct steps to prepare our team for an on-site survey and free, no-obligation quote.

Once we complete the risk assessment for health and safety, the cleaners will arrive on-site in appropriate PPE and begin work. We use the latest technology to drain all water from the premises effectively and use HEPA devices to purify the air. Chemical solutions and drying equipment decontaminate your home, clearing the area of pathogens and bacterial viruses.

What is flooding?

There is a vital difference between water damage caused by natural events such as heavy rain, overflowing rivers, high tides, and burst pipes. Although both can cause severe flooding and water damage in the home, they are defined differently due to the large number of insurer claims made for water damage.

A flood is an event that occurred outside the property and came inside to damage the property, furniture, and anyone inside. However, a burst pipe or leaking appliance in the home is called an 'escape of water'.

An escape of water on your property is frequent and will happen at least once in your residency. Most home insurance providers will cover this, and these can be caused by:

• Burst pipes
• Leaking pipes
• Broken and leaking appliances

Flooding can be a much larger issue due to some other factors at play like the presence of contaminants, salt water, and potentially chemicals. A flood could be caused by:

• Overflowing rivers
• High tide coastal flooding
• Sewage flooding
• Groundwater flooding

How dangerous are floods?

Some flooding can occur just outside your home, especially if you live in an area with steep hills. Water can collect in the roads and flood the drains nearby, which may put vehicles at risk of their engines and the AC flooding. They may also begin to float or be swept away if there is a heavy current.

There are other risks to consider if you venture out into a storm. There is always a possibility of being injured by an object in a flood or drowning in high waters. Flood water can contain contaminants like chemicals, human and animal waste, bodily fluids, etc.

If the flood infiltrates your home, there is a possibility that you may become injured by moving objects or encounter a viral infection. Any broken electricals exposed to flood water may also cause severe injury and death if you touch the water.

We cover all areas of the Ashford Borough of Kent, including:

• Aldington
• Bagham
• Challock
• Ebony
• Godmersham
• Hamstreet
• Kennington
• Little Chart
• Molash
• Newtown
• Orlestone
• Pluckley
• Reading Street
• Rolvenden
• Smarden
• Tenterden
• Westwell

What are the health risks of flood water?

Floodwater may contain pathogens and diseases from sewage, bodily waste and fluids, or pests. Contact with floodwater must always be avoided to prevent illness or injury.

If the floodwater contained debris that injured you and exposed your body to bloodborne pathogens, it is in your best interest to seek medical attention immediately. Exposure to floodwater could put you at risk of suffering from:

• Skin rashes
• Gastrointestinal illness
• Wound infections
• Tetanus
• Leptospirosis
• E. coli
• Salmonella