Dedicated Flood Damage Cleaning Services

Our bespoke range of flood damage cleaning services is second to none.

When you call our friendly customer service representatives, we'll gather as much information regarding the cleaning you require as possible. We will request images and videos to assess the extent of the water damage and provide you with a free, no-obligation quote. These specifics inform our specialists of what to expect and how to address the problem with the appropriate resources and methods.

Our cleaners conduct a free site survey when they arrive to find any possible safety risks or hazards on the property. They dry the house using HEPA filter technology after removing all the excess water from the area and carefully clean after decontaminating every surface. We remain on the job site until you are satisfied with the outcome.

How to react when you receive a flood warning

The Met Office offer a scale of severity that predicts the danger and impact of a flood. You must be aware of both flood alerts and warnings for flooding.

You will be instructed to leave the area during severe flood warnings. If you reside in a high-risk location, you should, ideally, have a flood strategy that includes:

• Listening to the radio in your area
• Updating Met Office information
• Getting flood defences in place
• Moving all valuable objects to higher levels
• Disconnecting all energy, water, and gas supply
• Rolling up loose carpets or rugs
• Removing or hanging curtains over the rods
• Placing vital documents into plastic sheets
• Moving vehicles to a higher location

If you reside in a high-risk location, you should create a flood kit immediately. When a severe flood warning is issued, preparation is essential. These kits will include:

• First-aid kit
• Torch
• Warm, waterproof clothing and footwear
• Prescription drugs
• Food 
• Bottled water
• Rubber boots and gloves
• Supplies for children
• Pet products
• Portable radio
• Spare batteries
• Insurance information
• Vital phone numbers
• Additional phone charger

What to prepare for a flood

If you reside in a high-risk location, you should be prepared with an established plan in case you receive a severe flood warning. This is helpful because you won't have much time to respond in the event of an unforeseen flash flood. You can get prepared by:

• Creating a flood emergency kit
• Establishing a checklist
• Joining a local flood organisation
• Use the UK Government Emergency Alerts or the British Red Cross Emergency App
• Creating an evacuation strategy
• Purchasing flood insurance or requesting flood insurance support
• Enrolling in lessons for CPR and first aid
• Noting vulnerable neighbours to alert them in the event of a flood

We cover all areas in the Borough of Swale in Kent, including:

• Badlesmere
• Bobbing
• Doddington
• Dunkirk
• Eastling
• Faversham
• Halfway Houses
• Hartlip
• Leysdown
• Milstead
• Milton Regis
• Ospringe
• Queensborough
• Sheerness
• Stalisfield
• Teynham
• Throwley
• Tonge
• Warden

What are the risks of floodwater?

The hidden threats that might be present beneath the surface make it dangerous to navigate floodwaters. You may not realise how deep the water is and the strength of the current. Additionally, there is a chance that hazardous pollutants and debris are present, such as:

• Pests or wild animals
• Animal or human waste
• Radioactive, chemical, or biological waste
• Exposed fuse boxes or downed electricity lines
• Solid or sharp waste

If you suffer an injury during a flood, the germs and viruses that may infect you or make you sick might enter your open wound. You run the risk of developing the following ailments if you deal with floodwater:

• Rashes on the skin
• Gastrointestinal disease
• Infected wounds
• Tetanus
• Leptospirosis
• E. coli
• Salmonella