Dedicated Flood Damage Cleaning Services

With years of experience in the flood damage cleaning sector, we’re on hand to deal with all your cleaning needs in Whitstable.

At no cost to you, our team of skilled professionals will personally come to your home to conduct a site survey. The purpose of this survey is to identify any potential risks to your health and safety. Before starting any work, they will inspect neighbouring homes and wear appropriate personal protective equipment. Our cleaners are readily available to address any inquiries or concerns you have about the process.

Our experts utilise techniques and solutions, such as drying equipment, HEPA filters, and extraction pumps. Excess water is extracted from your property before the cleaning and drying phase. All contaminated or polluted surfaces are sanitised, ensuring that your home is virus-free.

What to do when you receive a flood warning

The Met Office has a severity system that assesses the flood intensity and its possible outcomes. Two types of warnings are issued: flood warnings and flood alerts.

Severe flood warnings imply that you must act at once and evacuate. If you reside in a high-risk area, it is advisable to have a flood plan that includes the following:

• Tune in to your local radio station.
• Stay updated on Met Office reports.
• Implement flood protection measures.
• Relocate essential items to higher levels.
• Turn off all gas, water, and electricity supplies.
• Roll up loose carpets or rugs.
• Take down curtains or hang them over rods.
• Safeguard important documents in plastic sheets.
• Move vehicles to higher ground.

If you live in a high-risk area and do not have a flood kit prepared, it is crucial to create one. Preparing beforehand will be integral when a severe flood warning is announced, and these kits will contain:

• First aid kit
• Torch
• Warm and waterproof clothes and shoes
• Prescription medicine
• Food
• Bottled water
• Rubber gloves and boots
• Supplies for children
• Supplies for pets
• Portable radio
• Spare batteries
• Insurance details
• Important phone numbers
• Spare phone charger.

How to act during a flood

During a flood in your area, your safety should be your top priority. If it is safe to do so, evacuate immediately. However, if you cannot leave your home, stay indoors, and avoid going outside during the storm. If you find yourself in immediate danger, call 999 for emergency assistance. It is crucial that you remember the following:

• Do not attempt to drive or walk through floodwater.
• Keep children and pets away from floodwaters.

Interacting with floodwaters in any way could be dangerous and put you at risk of drowning, being swept away, or being injured by falling or moving objects. The floodwaters may contain sharp debris and electrical hazards, and the water may be contaminated, which could cause severe illness.

We cover all areas in the Canterbury District of Kent, including:

• Adisham
• Barham
• Bekesbourne
• Beltinge
• Bishopsbourne
• Blean
• Boyden Gate
• Bridge
• Canterbury
• Chestfield
• Harbledown
• Herne Bay
• Hersden
• Stodmarsh

What to do after a flood

In case you find yourself stranded or trapped on your property after a flood, it is advisable to contact emergency services for assistance. If you accidentally encounter floodwater or swallow it, you must visit a hospital or emergency clinic for assessment.

However, if you are returning to your property after evacuation, ensure that it is safe before entering. Talk to emergency services to confirm if it is safe to do so. There may be standing water around your home that could have caused power lines to become loose or gas to leak.

If you notice any damage to the exterior, such as cracked or chipped brickwork, it is crucial to have a building inspector assess the property's safety before entering. You should also contact your insurance provider and follow their advice before proceeding with the following:

• Wear protective gear such as rubber gloves, boots, face masks, goggles, and waterproof over trousers
• Document evidence of damage for insurance purposes
• Get rid of contaminated water, food, medicines, and cosmetics
• Remove wet and dirty items to allow them to dry
• Ventilate the home by opening doors and windows
• Use dehumidifiers and air purifiers in well-ventilated rooms
• Contact a professional flood damage cleaning company in your area.