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London Mould Removal Services
Highly experienced within the field, our London-based mould technicians are fully trained to deal with all damp and mould problems. You'll even receive a lifetime guarantee*.
The capital's most reliable mould removal company.
If you're looking for mould remediation services for a property in London, we've got you covered. We cater to all types of buildings including flats, houses, office spaces and warehouses, and have years of experience working with tenants, landlords and councils.
We're proud to be a Corporate Member of Dewpoint Professional, the leading training body for mould and damp services in the UK. You'll receive a Dewpoint-accredited mould expert for your appointment who will effectively carry out our 9-stage mould cleaning process.
Phone 0208 066 0360 or email enquiries@icecleaning.co.uk with some photos of the affected area(s) to get started. Our mould specialists will be able to provide a quick, free quote for your personal situation.
*subject to advisories
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By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.
A quick overview of our process
Step 1 Contact
You can request a free mould removal quote via phone, email or on our website. If you're in a rush, why not complete a quote submission form with all your details and let us take care of the rest?
We'll be in touch within 24 hours of your enquiry being submitted to discuss your requirements and provide you with an overview of what to expect. We can give you a phone call, send you an email or communicate via WhatsApp - just let us know your preferred method of contact.
Step 2 Quote
Once we've received your enquiry, we will ask you to send us some photos of the affected area(s) and describe the situation.
In most cases, we can provide a quotation without needing to visit the property. However, if this is required, we can work together to find a time and date that suits you.
You will receive a tailored mould proposal via email, with a link to sign the quotation to proceed with the service.
Step 3 Cleaning
On the day, our Dewpoint-accredited technicians will arrive promptly wearing full PPE, including ID badges, and adhere to health and safety protocols throughout.
We'll carry out our 9-stage mould removal service and perform any other works specified in your quotation.
Once finished, our technicians will review and document all work carried out. We'll always check you're happy before leaving the site.
Step 4 After care
We go to great lengths to ensure our customers are well cared for.
You'll receive your mould report within 5 days of the service being carried out. After this, our dedicated customer service team will make contact to ensure all expectations have been met and you're clear on any advisories.
Customer feedback is incredibly important to us, so you'll also be given the opportunity to write a genuine Google review.
Emergency Hotline
0208 066 0360
Helpline open 24 hours a day, 7 days a week
When calling please have
the following ready:
- Your Name
- Company Name (if applicable)
- Site Postcode
- The problem you're having
- Email Address
Get a Quote
FAQs
The basics
What is Awaab's Law?
This law requires social landlords to investigate and fix damp and mould in their properties within strict deadlines or rehouse tenants if the property cannot be made safe. Those who fail to meet the deadlines risk prosecution.
Can I remove the mould myself?
No, you shouldn't attempt to deal with the problem yourself. This can result in you making the situation worse and can risk the health of you and your loved ones.
Are you qualified to deal with mould?
Yes! We are fully qualified, and have accreditations from organisation such as Dewpoint Professional, IOSH, Safe Contractor and IPAF.
How do I know if I have a mould problem?
Some signs you may have mould in your property are:
- Suffering an allergic reaction
- Noticing that your asthma has been triggered
- Visible mould on walls/surfaces
- Presence of damp
What causes mould?
Some of the leading reasons why mould occurs are:
- High humidity
- Lack of ventilation
- Floods
- Leaks
- Condensation
Mould develops in environments with a lot of moisture, so is often caused when windows are not opened during heat emitting activities. Similarly, when your property floods or leaks, mould has the right conditions to form.
Once the mould spores are airborne, they will spread through the air quickly. Once you have identified signs of growth, you should get the issue remediated promptly to protect the health of you and your loved ones.
Do you offer testing and sampling?
Yes – ICE Services Group offer mould sample testing to determine the level of mould in your property. Our specialists will collect samples of microorganisms from the air and surfaces affected to be analysed under close inspection, from which we can produce vital information about the air quality and level of threat that the mould poses to your health.
Do you treat the mould spores in the air as well as the visual mould?
Our technicians will treat both visual and airborne mould spores in the property. Airborne mould particles can be especially hard to detect as they are not visible to the human eye, so specialist technology is required.
Technologies used
Is the chemical you use harmful?
All chemicals we use are safe and non-abrasive, meaning they pose no threat to your health.
On the day
Will I have to vacate the property?
We may ask you to vacate the property whilst carrying out the mould remediation service as the mould spores being targeted pose health risks to those without correct personal protective equipment (PPE).
Customer care
Do you provide a guarantee?
We provide a lifetime guarantee on our mould services, as well as prevention advice going forward.
Why choose us?
- COVID-19 secure
- Nationwide coverage, available 24/7
- Able to arrive within 60 minutes of your call
- Free survey provided prior to quotation
- Emergency response team
- Offer a bespoke service designed to suit all your needs
- All technicians hold professional health and safety qualifications, including BICSc, IOSH, Dewpoint Professional & Safe Contractor
We’re fully accredited
We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.
If the mould is not dealt with promptly, the fungus can destroy your property and possessions, while creating a hazardous space for human habitation.
The fungus spores can float around in the air and when inhaled can cause a variety of aggressive respiratory conditions, particularly in newborns, the elderly and anyone with an immunity disorder disease.
Professional mould removal in London and UK
We have a number of mould cleaners in London who have taken the city by storm. They have created thousands of mould and damp-free homes, from council flats, tower blocks and listed buildings to offices and basements.
Our customers are at the heart of our business. We work to the highest of standards, ensuring we are always up to date with the latest forms of technologies, products and techniques to ensure we never leave a customer unsatisfied.
We’ve already worked with many councils across London to tackle mould in hundreds of their properties. We can help social landlords comply with Awaab’s Law, as well.
Our technicians will not rest until we have eradicated every source of moisture from getting into your home. Unlike our competitors you will never be surprised by our costs: every customer will receive a free, no-obligation consultant and detailed quote with our best recommendations.
What causes mould to grow?
The primary cause of mould is excess moisture. It is usually caused by damp, rain entering the building, flooding, heating and cooling ducts, water leaks, wet floors, people drying clothes indoors, water damage, and condensation.
Mould thrives off of the moisture, so no matter how many times you wipe the spores away or paint over them, the issue will continue reappearing.
Our mould and damp specialists will identify where in the house the underlying mould spores are coming from, carry out mould spore removal, and advise on how to prevent mould regrowing in the property in the future.
Mould can occur within any environment, whether that be indoors or outdoors, and will worsen when in humid, warm conditions that have low to no ventilation.
Black mould
Black mould is the most toxic fungus there is. It produces small mycotoxins which cause severe health problems, especially in the likes of newborn babies, the elderly and anyone with an immune disease.
It takes a maximum of two days for the black mould to start spreading through the house via surfaces and the air if the conditions are right. Once the mould has turned into a black mould, your only option is to call in a professional mould and damp specialist to thoroughly clean and disinfect the active areas.
Health risks associated with mould
Any form of short-term exposure to mould spores can have harmful effects on your health, leading to allergic reactions, respiratory problems, and chronic health problems such as asthma.
Individuals who already suffer from allergies or asthma are likely to develop severe symptoms that could lead to hospitalisation. Don’t just take our word for it; the NHS has a dedicated page to the harmful effects on your health regarding mould.
Stop risking your health and the health of your loved ones to this awful fungus. Our mould and damp specialists are available 24/7, seven days a week.
All of our mould remediation specialists are trained to the highest level to ensure that our mould cleaning services are like none other, but also to always have safety as our number one priority.
Areas we serve
We offer our mould removal services in London and across the UK. The locations we serve in London are:
- Barking & Dagenham
- Barnet
- Bexley
- Brent
- Bromley
- Camden
- Croydon
- Ealing
- Enfield
- Greenwich
- Hackney
- Hammersmith & Fulham
- Haringey
- Harrow
- Havering
- Hillingdon
- Hounslow
- Islington
- Kensington & Chelsea
- Kingston upon Thames
- Lambeth
- Lewisham
- Merton
- Newham
- Redbridge
- Richmond upon Thames
- Southwark
- Sutton
- Tower Hamlets
- Waltham Forest
- Wandsworth
- Westminster
Our services don’t stop here; we can service anywhere within the UK and in the event of an emergency, we offer rapid turnaround times to minimise long-term damage.
Contact the professionals
Are you struggling to stop the spread of dampness and mould? Speak to one of our mould specialists today for advice on the most effective mould removal service for you. Call 0208 066 0360 or contact enquiries@icecleaning.co.uk to get started.
