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Mould remediation services in Kent
Based in Orpington, we cater to all areas of Kent.
Our teams are local, reliable and professional.
With our headquarters situated in Orpington, Kent, we can be on site in less than an hour. We place customer satisfaction at the heart of our business and aim to exceed client expectations at all times.
Speak with me today,
I’m here to help
By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.
Mould removal process
Step 1 Contact
You can request a free mould removal quote via phone, email or on our website. If you're in a rush, why not complete a quote submission form with all your details and let us take care of the rest?
We'll be in touch within 24 hours of your enquiry being submitted to discuss your requirements and provide you with an overview of what to expect. We can give you a phone call, send you an email or communicate via WhatsApp - just let us know your preferred method of contact.
Step 2 Quote
Once we've received your enquiry, we will ask you to send us some photos of the affected area(s) and describe the situation.
In most cases, we can provide a quotation without needing to visit the property. However, if this is required, we can work together to find a time and date that suits you.
You will receive a tailored mould proposal via email, with a link to sign the quotation to proceed with the service.
Step 3 Cleaning
On the day, our Dewpoint-accredited technicians will arrive promptly wearing full PPE, including ID badges, and adhere to health and safety protocols throughout.
We'll carry out our 9-stage mould removal service and perform any other works specified in your quotation.
Once finished, our technicians will review and document all work carried out. We'll always check you're happy before leaving the site.
Step 4 After care
We go to great lengths to ensure our customers are well cared for.
You'll receive your mould report within 5 days of the service being carried out. After this, our dedicated customer service team will make contact to ensure all expectations have been met and you're clear on any advisories.
Customer feedback is incredibly important to us, so you'll also be given the opportunity to write a genuine Google review.
Emergency Hotline
0208 066 0360
Helpline open 24 hours a day, 7 days a week
When calling please have
the following ready:
- Your Name
- Company Name (if applicable)
- Site Postcode
- The problem you're having
- Email Address
Get a Quote
Our experts can arrive on site within 60 minutes
- COVID-19 secure
- Nationwide coverage, available 24/7
- Able to arrive within 60 minutes of your call
- Free survey provided prior to quotation
- Emergency response team
- Offer a bespoke service designed to suit all your needs
- All technicians hold professional health and safety qualifications, including BICSc, IOSH, IPAF & Safe Contractor
We’re fully accredited
We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.
We’re leading the way for mould remediation services in the UK.
Here at ICE Cleaning, we use only the latest industry-leading technology. Our technicians have undergone intensive training and hold a range of professional accreditations, including Dewpoint Professional.
Unlike our competitors, we provide all of our clients with a lifetime guarantee upon completion of our services. We firmly believe that no job is complete until the customer is truly satisfied with the level of service provided and aspire to exceed expectations wherever possible.
We cater to a range of districts in Kent.
- Sevenoaks
- Dartford
- Gravesham
- Tonbridge and Malling
- Medway
- Maidstone
- Tunbridge Wells
- Swale
- Ashford
- City of Canterbury
- Folkestone and Hythe
- Thanet
- Dover
Call us today
To find out more about our mould remediation services or request a damp and moisture survey, give us a call on 0208 066 0360. A member of our friendly support team will be able to address any queries and provide professional advice.
