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Your Local Mould Remediation Company
Customer satisfaction lies at the heart of what we do.
From nausea to lung damage, mould exposure can cause a number of health implications.
It is very common within households to experience mould and consequently be exposed to related health issues. These can range from moderate, such as throat irritation, to severe, including lung damage.
Our mould remediation specialists have full access to cutting-edge cleaning equipment and solutions, which they effectively utilise to remove mould from your property. Safety is also prioritised at all times – our technicians wear full personal protective equipment wherever necessary.
Call us today on 0208 066 0360 or get in touch via email at enquiries@icecleaning.co.uk for more information. We can’t wait to get started.
Speak with me today,
I’m here to help
By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.
A quick overview of our process
Step 1 Contact
You can request a free mould removal quote via phone, email or on our website. If you're in a rush, why not complete a quote submission form with all your details and let us take care of the rest?
We'll be in touch within 24 hours of your enquiry being submitted to discuss your requirements and provide you with an overview of what to expect. We can give you a phone call, send you an email or communicate via WhatsApp - just let us know your preferred method of contact.
Step 2 Quote
Once we've received your enquiry, we will ask you to send us some photos of the affected area(s) and describe the situation.
In most cases, we can provide a quotation without needing to visit the property. However, if this is required, we can work together to find a time and date that suits you.
You will receive a tailored mould proposal via email, with a link to sign the quotation to proceed with the service.
Step 3 Cleaning
On the day, our Dewpoint-accredited technicians will arrive promptly wearing full PPE, including ID badges, and adhere to health and safety protocols throughout.
We'll carry out our 9-stage mould removal service and perform any other works specified in your quotation.
Once finished, our technicians will review and document all work carried out. We'll always check you're happy before leaving the site.
Step 4 After care
We go to great lengths to ensure our customers are well cared for.
You'll receive your mould report within 5 days of the service being carried out. After this, our dedicated customer service team will make contact to ensure all expectations have been met and you're clear on any advisories.
Customer feedback is incredibly important to us, so you'll also be given the opportunity to write a genuine Google review.
Emergency Hotline
0208 066 0360
Helpline open 24 hours a day, 7 days a week
When calling please have
the following ready:
- Your Name
- Company Name (if applicable)
- Site Postcode
- The problem you're having
- Email Address
Get a Quote
Why choose us?
- Cater to a wide variety of cleaning situations
- Nationwide coverage, available 24/7
- Cater to commercial and domestic clients
- Free survey provided prior to quotation
- Emergency response team
- Offer a bespoke service designed to suit all your needs
- All technicians hold professional health and safety qualifications, including BICSc, IOSH, Dewpoint Professional & Safe Contractor
We’re fully accredited
We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.
In the event of an emergency, we offer rapid turnaround times to minimise long-term damage.
Advantages of utilising a professional mould remediation service:
Dedicated support
Our friendly service team operates around the clock, 365 days a year. We’re happy to answer any questions or queries that you may have.
Lifetime guarantee*
We offer a guarantee on our mould removal projects - speak to a member of the team about it when you get in touch.
Accredited team
ICE Cleaning is proud to be accredited with several industry-leading health and safety membership organisations, including Dewpoint Professional and IOSH. Our accreditations reflect our commitment to safety and workplace excellence.
With a diverse portfolio of successful mould removal cleans, your property is in safe hands. Our service professionals operate throughout Tenterden and the surrounding areas:
- Ashford
- Broadstairs
- Canterbury
- Chatham
- Cranbrook
- Dartford
- Deal
- Dover
- Edenbridge
- Faversham
- Folkestone
- Gillingham
- Gravesend
- Herne Bay
- Lydd
- Maidstone
- Margate
- Paddock Wood
- Ramsgate
- Rochester
- Royal Tunbridge Wells
- Sandwich
- Sevenoaks
- Sheerness
- Sittingbourne
- Snodland
- Swanley
- Tonbridge
- West Malling
We’re here to help
Get in touch with a member of our friendly service team today on 0208 066 0360 or via email at enquiries@icecleaning.co.uk. We also offer price matching across all our services – mention this when you contact us to learn more.
*Subject to advisories
