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Your Local Odour Removal Company
Customer satisfaction is our priority.
Odours can not only be unpleasant, but they may also present a health risk too.
In order to promote a healthy living and working environment, persistent odours should be dealt with as quickly as possible. We highly recommend contacting professional odour removal specialists to identify a solution and eliminate all traces of odour from your property.
With extensive experience in the industry, we have developed our knowledge base and our expert techniques which we will put to good use when removing odours from your property.
Get in touch today on 0208 066 0360 or by email at enquiries@icecleaning.co.uk to book your bespoke odour removal service. We can’t wait to get started.
Speak with me today,
I’m here to help
By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.
A quick overview of our process
Step 1 Contact
You can book a free, no-obligation survey appointment by either visiting our website or contacting us directly by phone or email.
A member of our team will call you to discuss your requests and deliver an estimated cost for the odour removal service.
If necessary, our technicians will visit the site to review the current situation.
Step 2 Quote
Adhering to all COVID protocols, our technicians will assess the state of your property. They will then conduct a risk assessment to avoid unforeseen issues arising during the cleaning process.
Our team will make tailored suggestions concerning the best service for your situation and address any concerns or queries.
You will receive a comprehensive, free quote for the odour removal service.
Step 3 Cleaning
Our qualified technicians will arrive promptly, fully uniformed with ID badges, ready to begin the work.
The service will be completed in accordance with the survey, adhering to all health and safety rules. We aim to maintain a safe working environment for all parties at all times.
Our team will review and document the completed work, making sure you're pleased with the job. We promise to leave your property safe and clean.
Step 4 After care
Here at ICE Cleaning, we go the extra mile to ensure all clients are satisfied.
Our dedicated customer service team strive to converse with every client following the odour removal to make sure all expectations have been met.
You'll also be given the opportunity to write a genuine Google review.
Emergency Hotline
0208 066 0360
Helpline open 24 hours a day, 7 days a week
When calling please have
the following ready:
- Your Name
- Company Name (if applicable)
- Site Postcode
- The problem you're having
- Email Address
Get a Quote
Why choose us?
- Cater to a wide variety of cleaning situations
- Nationwide coverage, available 24/7
- Cater to commercial and domestic clients
- Free survey provided prior to quotation
- Emergency response team
- Offer a bespoke service designed to suit all your needs
- All technicians hold professional health and safety qualifications, including BICSc, IOSH, Dewpoint Professional & Safe Contractor
We’re fully accredited
We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.
In the event of an emergency, we can arrive on-site within 60 minutes.
Our rapid response team is ready to assist you. Available around the clock, our specialists are ready to quickly identify the source of the issue and deliver tailored odour removal services.
If you have any questions or queries prior to, during, or following the service, you are very welcome to get in touch with our friendly service team who will be happy to help you.
We get to the root cause of the issue to eliminate odours
Arriving with all of the required tools and solutions to achieve results, our technicians have received full training on handling hazardous materials as well as utilising personal protective equipment. You can be certain that all work will be carried out as safely and efficiently as possible.
What you can do whilst you wait:
Our team will quickly make their way to your property for the appointed time. Whilst you wait, there are a few steps that you can take to protect yourself and others in the property. These include, but are not limited to, the following:
- Avoiding the area wherever possible
- Wearing a medical-grade mask if you do need to return
- Keeping children and pets away from the affected area
- Isolating the area
Advantages:
Comprehensive service
We will quickly identify the root of the odour issue, no matter what it is, and can then take steps to eradicate all traces of odour from your property.
Knowledgeable team
You are welcome to get in contact with our friendly service team at any point in order to discuss the project or ask any questions that you may have.
Our health and safety procedures
The health and safety of our staff and customers is our top priority. We regularly review the latest safety guidance resources to ensure we are promoting the safest working conditions at all times. Our health and safety procedures include, but are not limited to, the following:
- Comprehensive risk assessments
- Routine health & safety inspections
- Accident reporting & investigation
- Hazardous substance training
- Provision of PPE
Click here to learn more about our health and safety procedures.
From Sevenoaks to Dover, we provide complete coverage of the county of Kent. This includes the following locations:
- Sevenoaks
- Dartford
- Gravesham
- Tonbridge and Malling
- Medway
- Maidstone
- Tunbridge Wells
- Swale
- Ashford
- City of Canterbury
- Folkestone and Hythe
- Thanet
- Dover
We’re here to help
Contact a member of our friendly service team on 0208 066 0360 or via email at enquiries@icecleaning.co.uk for more information. We are happy to answer any questions or queries that you may have.
