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Shopping Centre Cleaning Services
Our shopping centre and retail park cleaning include: full janitorial services, virus decontamination, washroom cleans and restock, food court cleaning, waste management, atrium and high-level, escalators and lifts, store frontage (cladding, signage, windows) and floors.
Shopping Centre Cleaners
In order to guarantee excellent results every time, we’ve invested in the latest tools and training techniques. Access to top technology means we’re able to work quickly and effectively, all whilst adhering to the relevant health and safety guidelines.
Call our team on 0208 066 0360 to discover more about the full range of shopping centre cleaning services we provide. Additionally, talk about our price matching with a member of our team, which we are proud to offer to our customers.
Speak with me today,
I’m here to help
By asking you a few questions either via phone or email I can immediately provide a realistic estimation of the cost.
Our shopping centre cleaning treatment process
Step 1 Contact
You can book a free, no-obligation survey appointment by either visiting our website or contacting us directly by phone or email.
A member of our team will call you to discuss your requests and deliver an estimated cost for the shopping centre cleaning service.
If necessary, our technicians will visit the site to review the current situation.
Step 2 Quote
Adhering to all health and safety protocols, our technicians will assess the state of your property. They will then conduct a risk assessment to avoid unforeseen issues evolving during the cleaning process.
Our team will make tailored suggestions concerning the best service for your situation and address any concerns or queries. You will receive a comprehensive, free quote for the shopping centre cleaning.
Step 3 Cleaning
Our qualified technicians will arrive promptly, fully uniformed with ID badges, ready to begin the work.
The service will be completed in accordance with the survey, adhering to all health and safety rules. We aim to maintain a safe working environment for all parties at all times.
Our team will review and document the completed work, making sure you're pleased with the job. We promise to leave your property safe and clean.
Step 4 After care
Here at ICE Cleaning, we go the extra mile to ensure all clients are satisfied.
Our dedicated customer service team strive to converse with every client following the shopping centre cleaning service to make sure all expectations have been met.
You'll also be given the opportunity to write a genuine Google review.
Emergency Hotline
0208 066 0360
Helpline open 24 hours a day, 7 days a week
When calling please have
the following ready:
- Your Name
- Company Name (if applicable)
- Site Postcode
- The problem you're having
- Email Address
Get a Quote
Shopping Centre Cleaning FAQs
The basics
Can you clean the dining areas?
Public food areas are breeding grounds for harmful bacteria and viruses, so we offer disinfectant services for all dining areas within shopping centres to limit the risk of cross-contamination.
Can you clean hard to reach areas?
Our technicians will be able to reach all areas thanks to our equipment and facilities. Each member of staff has undergone training to be able to work at heights.
Are your technicians qualified to work at heights?
Why does a shopping centre require professional cleaning?
Shopping centres are busy public places. There is a high chance that multiple people will touch the same surfaces, meaning if one ill person touches the surface, every single person that touches it is at risk of also contracted the illness. Professional cleaning services can eradicate the germs and bacteria living on these surfaces, ensuring a safer shopping experience for customers.
What qualifications do your technicians hold?
All of our technicians have undergone extensive training in a range of areas and hold professional accreditations such as IPAF, IOSH, PASMA and Safe Contractor.
Are you qualified to clean shopping centres?
Yes, we are fully qualified and hold a range of industry-accredited certifications.
Technologies used
Are any of the chemicals used harmful?
None of the chemicals we use contain harmful toxins, however, the area will need time to dry before letting customers walk over it/touch it.
What tools do you use to carry out the cleaning process?
The tools used will vary depending on the venue, which will be determined during the survey.
Estimates and charges
How much will the clean-up process cost?
The cost of the clean will be determined by the size of the venue needing to be cleaned. Give us a call today on 0208 066 0360 to receive a free estimation.
Booking the clean
When are you available?
We’re available 24 hours a day, 7 days a week, and can reach you in just 60 minutes.
Can the cleaning be completed overnight?
Yes – we are on hand 24 hours a day, 7 days a week. It is our aim to cause as little disruption to the site as possible, so we can work through the night if that suits you best.
Where are you based?
Our head office is located in Orpington, Kent, but we have teams situated all around the UK.
How do I book the clean?
You can organise the clean via this website here, or you can call us on
0208 066 0360 or email enquiries@icecleaning.co.uk
Can you clean public toilets?
We recommend that you hire a deep cleaning company at least once a month. Upon completion, we provide a 28-day warranty.
On the day
Will the shopping centre need to be vacated during the cleaning process?
We may ask you to vacate or close off the area of the shopping centre that we are working on so that we can finish the job safely and quickly.
Will your technicians wear full PPE?
Where necessary, full personal protective equipment (PPE) will be worn by our team.
Customer care
What if I'm not happy with the service?
Our technicians will not leave the site until you are 100% satisfied with the level of service provided.
How can I get in touch after the service?
Give our friendly support team a call on 0208 066 0360 to discuss any concerns following the service.
Why choose us?
- COVID-19 secure
- Nationwide coverage, available 24/7
- Able to arrive within 60 minutes of your call
- Free survey provided prior to quotation
- Emergency response team
- Offer a bespoke service designed to suit all your needs
- All technicians hold professional health and safety qualifications, including BICSc, IOSH, Dewpoint Professional & Safe Contractor
We’re fully accredited
We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.
We’re fully certified
Shopping centres are incredibly busy places, meaning there are a vast range of hazards to take into consideration.
Our technicians have been trained to deal with any situation that comes their way. Having undergone multiple professional training courses, our workers hold the following industry accreditations:
- IPAF
- IOSH
Safe Contractor
We provide a tailored service to ensure all your needs are met.
With access to a wide range of tools and equipment, we’re able cater to a variety of areas. We specialise in floor cleaning, window (façade) cleaning, washroom cleaning and so much more. If your shopping centre covers multiple levels, rest assured that we’re fully qualified to operate lifts and work at height, meaning we can also offer atrium high-level cleaning.
Our goal is to transform your shopping centre into a clean, safe environment for your guests to enjoy. Shopping should be a pleasurable experience, not a stressful one. Let us help you create a welcoming atmosphere for all.