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Water Extraction Service
We're industry accredited experts and one of the leading companies within the field of water extraction in the UK.
Our specialist water extraction teams are ready to help nationwide 24/7.
Our technicians are fully qualified and on-hand 24 hours a day, 7 days a week, to provide a fast yet thorough water extraction service and restore your property back to its original state. Our water extraction process involves carefully draining the water and then decontaminating the rooms affected by seizing poisonous airborne particles and releasing clean air particles into the atmosphere.
Call our team on 0208 066 0360 for a free survey and quote, or to discover more about our water extraction services. We promise to price match your clean too, and will ensure this is reflected in your quotation.
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Our water extraction treatment process
Step 1 Contact
You can book a free, no-obligation survey appointment by either visiting our website or contacting us directly by phone or email.
A member of our team will call you to discuss your requests and deliver an estimated cost for the water extraction service.
If necessary, our technicians will visit the site to review the current situation.
Step 2 Quote
Adhering to all health and safety protocols, our technicians will assess the state of your property. They will then conduct a risk assessment to avoid unforeseen issues evolving during the cleaning process.
Our team will make tailored suggestions concerning the best service for your situation and address any concerns or queries. You will receive a comprehensive, free quote for the water extraction.
Step 3 Cleaning
Our qualified technicians will arrive promptly, fully uniformed with ID badges, ready to begin the work.
The service will be completed in accordance with the survey, adhering to all health and safety rules. We aim to maintain a safe working environment for all parties at all times.
Our team will review and document the completed work, making sure you're pleased with the job. We promise to leave your property safe and clean.
Step 4 After care
Here at ICE Cleaning, we go the extra mile to ensure all clients are satisfied.
Our dedicated customer service team strive to converse with every client following the water extraction service to make sure all expectations have been met.
You'll also be given the opportunity to write a genuine Google review.
Emergency Hotline
0208 066 0360
Helpline open 24 hours a day, 7 days a week
When calling please have
the following ready:
- Your Name
- Company Name (if applicable)
- Site Postcode
- The problem you're having
- Email Address
Get a Quote
FAQs
The basics
Why is water extraction important?
Flooding is both a devastating and hazardous situation to be in. If your property becomes affected by a flood, you will find a lot of damage to the infrastructure is already taking place.
By tackling the extraction yourself, you will be exposing yourself to diseases and chemicals in the water. It is imperative that you contact specialists right away to extract the water, and begin restoring your building.
What qualifications do your water extraction team have?
Our team are accredited to carry out water extraction services urgently and hold qualifications with Dewpoint Professional, Safe Contractor and IOSH.
Can you extract water from hard-to-reach places?
We use tools that include a range of pumps and specialist drying equipment to ensure we extract water from any difficult areas.
What equipment do you use to extract water?
Once a full risk assessment and inspection have been carried out, our team will be able to determine the correct tools needed to extract the water and how much needs to be drained.
With proper PPE, our cleaners will first remove all furnishings from the property for either disposal or protection. They will then use a variety of pumps to extract the water before moving on to a drying process with specialist eco-friendly tools.
If further work is required such as mould removal or restoration, this will be included in your quote.
Technologies used
Are your products harmful to people?
Our solutions are non-toxic and non-harmful to human health.
Booking the clean
How do I book the clean?
You can organise the clean via this website here, or you can call us on
0208 066 0360 or email enquiries@icecleaning.co.uk
When are you available?
We’re available 24 hours a day, 7 days a week and can reach you in a matter of hours in an emergency.
On the day
Will your technicians wear full PPE?
Yes, where necessary full personal protective equipment (PPE) will be worn by our team.
Customer care
How can I get in touch after the service?
Give our friendly support team a call on 0208 066 0360 to discuss any concerns following the service.
What if I'm not happy with the service?
Our technicians will not leave the site until you are 100% satisfied with the level of service provided.
Why choose us?
- COVID-19 secure
- Nationwide coverage, available 24/7
- Able to arrive within 60 minutes of your call
- Free survey provided prior to quotation
- Emergency response team
- Offer a bespoke service designed to suit all your needs
- All technicians hold professional health and safety qualifications, including BICSc, IOSH, Dewpoint Professional & Safe Contractor
We’re fully accredited
We place best practise, professional expertise and health and safety at the core of our business. We’re fully compliant with all legal obligations. You can view a list of our accreditations below, or visit our Health & Safety page for more information.
The damage caused by flooding can be devastating.
Whether the flood has taken place in your home or in your work office, the physical and emotional aftermath should not be underestimated. Whilst the permanent impact depends on the severity of the flood, it’s important to recognise that the removal of water is usually not the only process required.
Knowing what to do in this situation is crucial as the matter must be dealt with promptly and effectively. Flooding can easily destroy the construction of a property in just a matter of hours, regardless of the type of water or building.
Professional Accreditations
Quality is important to us, which is why we ensure that all of our workers hold professional cleaning accreditations. These include:
Our Water Extraction Process
Prior to carrying out any work on-site, a number of health and safety precautions will be reviewed, including a risk assessment and detailed inspection. This inspection will allow our team to determine the moisture levels within the property, as well as the extent to which the moisture has migrated.
Using state of the art technology, our technicians will then begin the water extraction process. The first step is to remove any hard or soft furnishings out of the property, for either disposal or protection – depending on the situation. Next, our team will use a range of pumps to drain the water. The required drying speed will decide which drying equipment is suitable for the job, and this will be installed accordingly.
Upon completion, you will be given a certificate to confirm that the service was carried out by a professional team of trained water extraction technicians. This will also serve as your guarantee should anything happen in the near future whereby you require our assistance once again.
The Importance Of Professional Water Extraction Services
You may be thinking about trying to remove the water yourself, or may have even already attempted it, but let us assure you that this is not the way forward. Attempting to fix the matter ‘DIY style’ could result in the water spreading even further into the materials, meaning you’ll pay a higher fee for an issue that could have easily been helped.
Not only this, if you try to extract the water yourself and think you’ve succeeded when in fact you haven’t, you may be living or working in a property full of health dangers. If the site is not cleaned professionally, it can result in further damage to the construction of the household and lead to mould. We also offer a professional mould remediation service should your property reach that point.
Our team of specialists have been fully trained in the sector and will be able to not only effectively evacuate all traces of moisture, but also identify the root cause of the problem to stop it from reoccurring. Our experienced technicians have had years of experience, so they’ll instantly be able to recognise the best solution for your situation.
Industry Leading Technology
Our professionals use only the latest industry-leading technology to carry out the process, such as the HEPA Air Scrubber. The HEPA Air Scrubber is a portable filtration system that works by seizing contaminated airborne particles to improve the quality of the air. The team may also bring with them a wet vacuum, pumps, drying equipment and a range of cleaning chemicals. We can provide a detailed list of any chemicals used if necessary upon request.
Similar Services Which May Be Of Interest
Some other services we provide include:
- Flood Restoration
- Flood Damage Clean-up
- Flooded Basement Clean-up
- Water Damage Clean-up
- Flood Drying Solutions
Emergency Water Extraction Service
Floods are completely unpredictable, meaning they could happen at any moment without a single warning or time to prepare. Floods can be caused by a range of factors, from natural events to broken pipes.
If the worst should happen, and you find yourself paddling in your own home, you should call for a professional water extraction team immediately. We've specialised technicians ready and available 24 hours a day, 7 days a week for emergency response jobs.
Should you need it, we are also able to communicate directly with other businesses – such as insurance companies, surveyors and engineers. It can be stressful trying to determine or prove which party is at fault, so we have several professional structural tests available to solidify any physical evidence. For example, with your permission, we would be happy to contact your loss adjuster to provide any relevant evidence for a claim.